Consideration and professionalism
At the Princess Grace Hospital, our motivation is to provide all our patients with the very highest standards of care and clinical excellence.
We know that each patient is an individual, with unique and needs and concerns, and we tailor our care specifically for each patient we see.
Staff members and consultants take personal responsibility for patients’ experiences during their stay, ensuring that all patients are treated with dignity, fairness and respect.
Valuing our people
It is important to us that our values are extended to those who work here, and we give every employee opportunities to develop professionally. We also extend outstanding support and facilities to our consultants.
Information and communication
We believe that information is key to our patients’ welfare, and we aim to ensure that they and their families are fully informed and clear about what to expect from the treatment and recovery.
This interaction between staff and patients goes hand in hand with effective communication and teamwork among employees and consultants. As a multi-disciplinary hospital, we know that departments working together produces better clinical outcomes.
We are proud of our excellent record in infection control and know that the peace of mind it gives our patients has a positive influence on their time here. All staff undergo regular infection control and prevention training, and we constantly audit our practices to ensure that we are meeting, and exceeding, national standards.